Description based on the Specified Commercial Transactions Act
| Seller | Niko Mama Club Co., Ltd. |
|---|---|
| Operation Manager | Masumi Tamaki |
| location | 〒661-0014 Kitamura Heights 201, 3-28-14 Kaminoshimacho, Amagasaki City, Hyogo Prefecture |
| Contact Information | 06-6427-7070 We do not provide support over the phone. Please be sure to contact us via the contact page . |
| Sales price | Prices including tax are displayed on each product page. |
| Required fees other than the product price | Shipping fee, consumption tax |
| Shipping | Shipping costs are as follows, including tax. ・Hokkaido: 2,200 yen ・Aomori, Akita, Iwate: 1,610 yen ・Miyagi, Yamagata, Fukushima: 1,480 yen ・Tokyo, Ibaraki, Tochigi, Gunma, Saitama, Chiba, Kanagawa, Yamanashi, Nagano, Niigata, Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima: 1,350 yen ・Toyama, Ishikawa, Fukui, Shizuoka, Aichi, Gifu, Mie, Kyoto, Shiga, Nara, Wakayama, Osaka, Hyogo, Okayama, Hiroshima, Yamaguchi, Tottori, Shimane, Kagawa, Tokushima, Kochi, Ehime: 1,230 yen ・Okinawa: 2,070 yen Shipping is free for orders over 11,000 yen (tax included). Depending on the timing of product arrival, the number of items may increase. In that case, we may contact you separately and charge you shipping fees. |
| About customs duties and tax exemptions | Customs duties in the destination country are the responsibility of the recipient. Duty-free shipping is not available. |
| Payment Methods | Credit card (VISA/Mastercard/JCB/AMEX), Shop Pay, Apple Pay, Google Pay |
| Payment period | Credit card payment: Payment is confirmed when you order the product. |
| Product delivery time |
Due to material availability and the need for craftsmanship, products are made to order. Made-to-order products are usually shipped within 5-20 business days, but as the shipping period varies depending on the product, it will be noted on each product page. If the product is in stock, it will be shipped within 2-5 business days after your order is confirmed. If there is a delay due to out of stock etc., we will contact you by email. Shipping operations will be suspended on weekends, holidays, the New Year holidays, and other long holidays. |
| Shipping method | Yamato Transport |
| Returns, exchanges and cancellations |
Please note that as our products are made to order, we cannot accept returns, exchanges or cancellations for customer convenience. In the unlikely event that the issue is due to our negligence, such as an initial defect, incorrect product, or damage during delivery, please contact us via the inquiry page . Please note that we cannot accept returns, exchanges, or cancellations without prior notice. |